Boston Help Desk

The Boston HelpDesk Difference

“Who Else Wants To Be Able To Eliminate Technology Hassles and Ensure (Once & For All) That They Never Walk Into Their Office And Face A Total IT Meltdown?”

Dear Friend,

Welcome to The Boston Help Desk Difference. My name is Albert Najimy and since 2002 Boston HelpDesk has been working with owners of small and mid-sized businesses to eliminate the hassle and pain of computer systems that don't do what they’re suppose to. Look, we both know that technology is great…when it works, but a royal pain when it doesn’t. If you’ve ever had the experience of walking into your office one morning and discovering that your computer network is down…no sending or receiving emails…no access to vital company data…you know precisely what I mean.

Please take a moment to read the testimonials that appear below from other business owners We have helped to ensure that technology is your business partner-not your enemy.

I also encourage you to signup for my latest Free Report that will share with you practical ideas for making sure your technology runs like a well tuned Ferrari rather than the clunker you first bought in college. If you’ve ever said to yourself “I HATE TECHNOLOGY!” this report is must reading. ”

In my FREE Report, You’ll Learn:

• According to a recent AXA Small Business Risk Survey, “Small businesses live in fear of technology failure.” And with good reason. Here’s how you can protect yourself and have the peace of mind to focus on other critical business issues
• The two key factors that eliminate problems before they even begin
• Are you one of the 39% of all small businesses that fall into this trap that causes small IT issues to turn into business-paralyzing strokes?
• Are you finding that the same problems occur time and time again? If that’s the case, you’re fixing the symptoms not the underlying issues. This is how you determine the difference.
• Does outsourcing your IT make sense? Maybe…but only if you do this
• That the majority of technology problems can be solved without anyone ever visiting your offices? Why is that important? It saves you money and radically slashes the amount of time that your computers are offline.
• Your server is so much more than that box sitting in the closet somewhere. It controls the flow of information. Here’s what you need to do to ensure that it doesn’t build up clots that can bring your business to a standstill
• Is your company the same size as it was 5 years ago? If you’ve grown, chances are that your IT systems haven’t grown with you. That’s one of the most common reasons why technology doesn’t work as it’s suppose to. The answer doesn’t need to be complicated or expensive.




Yes Albert! I Want to Learn The Secrets So We Never Have An IT Meltdown Again!




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Look at what these business owners and decision makers say about us!

What I'd like to say about Boston HelpDesk is that I found them at the height of real anxiety. I was running around like a maniac singing a song about hating computers and really HATING IT People!! We moved into our New Office space on April Fools Day almost three years ago, that day was rainy and cold, moving was a real pain. And everything that could go wrong DID! We needed to find someone quick. We interviewed several companies. (I was not going to have the same thing happen again with inexperienced computer consultants). Then what to my wondering eyes should appear but Albert and John out of the clear. It has been wonderful working with their team; I'm not saying we still don't have weird things happen with computers sometimes but Boston HelpDesk has always come to our rescue. It's been a great match for Vaughn. Kate M. Colasanti 
Vaughn + Associates, P.C.

The important thing to know about Boston HelpDesk is they prevent computer problems before they occur. I selected Boston HelpDesk over another vendor to eliminate recurring server problems that could not be fixed and with the Boston HelpDesk the problems stopped. I recommend Boston HelpDesk to anyone considering IT outsourcing because the price and quality of the service is superior to their competition. Jim Gard, Vice President of Finance and Operations
Boston Latin School Association

In today's business climate managing cash flow and maximizing ROI is critical, and the Boston HelpDesk helps me do both. Unlike other similar companies there is no 78 page contract loaded up with hidden fees and 'special' charges. One simple easy to read agreement with one low monthly fee; and my problems become their problems. I know exactly what my outsourcing costs are going to be every month, and my budgets have never been more accurate and expenses as predictable; no more nasty surprises when that 'fixed' bill comes in, or wild fluctuations month to month as with the pay-as-go models. I now feel truly confident that whatever is lurking around the corner we can handle it, and do it without breaking the bank. As a company that has both in-house staff and nearly as many remote users nation-wide, partnering with the Boston HelpDesk as allowed us to provide better services and support over more coverage hours to our entire employee base making them more productive. When you combine the ability to manage cash flow with the very high ROI and the ability to leverage specific expertise, the Boston HelpDesk is, simply put, an essential service in managing and growing our business. Mark D. Richardson, Senior Manager of Operations TEI Biosciences Inc.

PureTech Ventures
Since 2002, Boston HelpDesk has served as a vital partner in developing and maintaining our network and systems infrastructure. Boston HelpDesk has helped us grow and succeed by allowing our organization to focus on developing our business and not focus on our IT issues. The remote monitoring and proactive 'behind the scenes' work have prevented major problems from ever occurring and their communication and service have consistently exceeded expectations. We strongly recommend them to all of our portfolio companies. Dan Goddard, Assistant Manager of Operations and Finance
PureTech Ventures

Boston Help Desk has always come to our rescue. It’s been a great match for Vaughn - Kate M. Colasanti, Vaughn + Associates, P.C.

As a company that has both in-house staff and nearly as many remote users nation-wide, partnering with the Boston Help Desk as allowed us to provide better services and support over more coverage hours to our entire employee base making them more productive. - Mark D. Richardson, Senior Manager of Operations, TEI Biosciences Inc.

Having the technicians directly connect to our workstations or servers for diagnostics has been incredibly efficient and results in a high standard of service. We expect a lot from Boston HelpDesk, and they really do deliver. - Kat Monaghan, Marketing Coordinator and IT Liaison, Schwartz/Silver Architects

The important thing to know about Boston HelpDesk is they prevent computer problems before they occur. - Jim Gard, Vice President of Finance and Operations, Boston Latin School Association

Vaughn + Associates
"What I'd like to say about Boston HelpDesk is that I found them at the height of real anxiety. I was running around like a maniac singing a song about Hating Computers and really HATING (IT) People!! We moved into our New Office space on April Fools Day almost three years ago, that day was rainy and cold moving was a real Pain. And everything that could go wrong DID! We needed to find someone quick. We interviewed several companies. (I was not going to have the same thing happen again with inexperienced computer consultants. Then what to my wondering eyes should appear but Albert and John out of the clear. It has been wonderful working with their Team I'm not saying we still don't have weird things happen with computers sometimes but Boston HelpDesk has always come to our rescue. Its been a great match for Vaughn."

Kate M. Colasanti,
Vaughn + Associates, P.C.